The NALC Approach

suicide prevention training

The NALC Approach logo shows the words Notice, Ask, Listen, Connect surrounded by a circle with illustrations of an eye, question mark, ear and two people connected by a heart.

Notice. Ask. Listen. Connect.

2 hours face to face or online

A practical approach to responding to invitations of suicide in schools

Notice, Ask, Listen, Connect (NALC) is a practical, compassionate approach designed to help school staff respond confidently when a pupil may be experiencing thoughts of suicide.

The approach gives participants a simple framework for noticing possible verbal, behavioural and situational invitations, asking directly about suicide, listening without judgement, and connecting the pupil safely with appropriate support.

Participants explore why we can sometimes overlook signs of distress, feel uncertain about what they mean, or hesitate to ask about suicide, and develop the confidence to respond calmly when a pupil may be struggling. The session also helps staff understand the limits of their role, including when and how to involve designated safeguarding leads and follow established school procedures.

By the end of the session, participants will be able to:

  • Notice verbal, behavioural and situational invitations that may indicate thoughts of suicide.
  • Understand why we can sometimes overlook signs of distress, feel uncertain about what they mean, or hesitate to ask about suicide.
  • Ask directly and confidently about suicide.
  • Respond with calm, compassionate listening.
  • Understand the limits and responsibilities of their role.
  • Safely connect a pupil with the appropriate staff memebers within the school to safeguard the pupil and safety plans, and follow school procedures.

How the session works

The training combines short, accessible teaching with discussion and practical skills practice, allowing participants to explore the subject in a supportive learning environment.

Participants will take part in:

  • Short lecture-based learning
  • Group discussion
  • Paired practice

Participant resources

Each participant receives practical handouts to support learning and future reference, including:

  • Suicide myths and facts
  • Common invitations
  • Helpful ways to ask about suicide
  • Examples of compassionate listening responses
  • Relevant community support resources
  • Certificate of attendance

NALC is part of our quality suicide prevention offer to educational settings. It is designed to help staff feel more prepared to notice when something may be wrong, have a direct and compassionate conversation, and take the appropriate next step — without expecting them to become a counsellor or suicide intervention specialist.

Further information, pricing & availability

Have a question? Contact us to discuss how our training can best help you and to find out more about this and other courses.

Help and Support with Thoughts of Suicide

If you are experiencing thoughts of suicide, there are a number of helplines you can contact including:

HOPELineUK : 0800 068 4141

Shout Crisis Text service : Text 85258

Samaritans 116123

Please visit our ‘Help and Advice’ page for additional information and support

Associated courses

An outline of 5 people.
Responding to Suicide Risk in the Workplace

1 day

Find out how to better support and your colleagues: What to look out for, how to intervene, keeping safe whilst providing support, what to do if a colleague takes their own life and more…

The NALC Approach

Notice. Ask. Listen. Connect

Notice, Ask, Listen, Connect (NALC) is a practical approach helping school staff confidently respond to pupils experiencing thoughts of suicide. In this 2 hour online or face to face workshop staff learn to notice concerns, ask directly, listen without judgement, and connect pupils safely with appropriate support.

Share on LinkedIn